Import Conversations

Import conversations into Delpha to enable advanced data quality and deduplication use cases. Select recommended components for full feature coverage and smarter data management.

Importing Conversations into Delpha

For an initial setup, the conversations are automatically imported by applying the step Delpha Conversations in the Delpha Integration section of the Delpha Setup app. Later on, you can reimport or update the conversations following the steps below.

To import conversations for use in Delpha’s data quality workflows:

1. Open the Delpha Setup app in Salesforce

2. Navigate to the Import Conversations tab

3. Select the components you wish to import

4. Click Import Data to begin the process

For full functionality, it’s recommended to include the following components:

• Version 3.56 and onward: the conversation package Data Quality is no longer needed. All the Data Quality topics being handled in the score meter.

• Versions 3.60 and onward: most of the data quality and duplicate conversations are managed from the Score meter.

• DuplicateLeadWD

• DuplicatePersonAccount

• LeadVsContact

• LinkedInEnrichmentAdvanced

• LinkedInEnrichment

• Additional information on Delpha Conversations

• By importing these components you add the Delpha standard conversations to the org. They are all listed in the app Delpha Setup below the Conversation Builder tab.