Delpha automatically detects Salesforce duplicate records every 12 hours. Learn what triggers detection and how to pause or disable it using setup options.
Duplicate detection in Delpha is a scheduled process that runs every 12 hours, automatically scanning your Salesforce org to identify potential duplicate records.
This article explains how the detection works, what triggers it, and how to pause or stop it if needed.
Delpha scans for duplicates under the following conditions:
✅ New records created in Salesforce (excluding those flagged as D Do Not Process = True)
✅ Modified records: If any field listed in the Fields section of the Delpha Duplicate Settings is updated, the record is automatically re-evaluated.
This ensures that even long-existing records are reconsidered when relevant data changes.
Frequency: Every 12 hours
Scope: Applies to Contacts, Accounts, Leads, and any object configured in your Delpha Duplicate Setup
You can temporarily or permanently stop the detection process:
1. Deactivate the Duplicate Use Case
Go to Delpha Duplicate Settings
Turn off the Duplicate detection use case for the relevant object
2. Set Detection Frequency to ‘Never’
Open the Delpha Setup app
Navigate to Tab: Delpha Configuration → Section: Duplicates
In the frequency dropdown, select ‘Never’
Runs Every
12 Hours
Triggers
New records, field changes
Fields Tracked
Defined in Delpha Duplicate Settings
Pause Methods
Deactivate Use Case or Set Frequency to "Never"
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