Error when connecting to Delpha

What to do when the connection to Delpha is failing.

Error messages

Error during connection Connection could not be established with Delpha API.

What To Do

1 - Get some data

In Salesforce Setup:

• Go To Salesforce Named Credentials > External Credentials > Delpha_AWS > Principals

• if the Principals appear as Not Configured, get a screenshot

2 - Drop the screenshot to Delpha, by chat, slack or email ([email protected])

Delpha support team will come back to you asap.