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  • Delpha Documentation
    • Welcome to Delpha Documentation
    • Delpha Setup
      • Install Delpha
        • Install Delpha package from the Salesforce App Exchange
        • Activate Delpha
        • Assign a Delpha Permission Set Group
        • Assign a Delpha licence to the users
        • Connect the org to Delpha
      • Import Conversations
      • Extra Tasks
        • Check my org settings
        • Install Delpha Connector for LinkedIn Enrichment
    • Delpha Upgrade
    • Delpha Apps
      • Delpha Setup
        • Delpha configuration
          • First Steps
          • Token Usage
          • Data Quality - Account
          • Data Quality - Contact
          • Duplicates
          • Job Tracker
          • Default Values
        • Conversations
        • Conversation Builder
          • High-level overview of the conversation builder
      • Delpha Data Quality
        • Data Quality Steward view
        • Duplicate Data Steward view
      • Delpha Score Meter
    • Use Cases Setup
      • Duplicate
        • Setup
          • Initialize the default settings
          • Activate Auto Merge
        • Duplicate detection
          • Properties section
          • Fields section
        • Run your first duplicate detection
        • Duplicate remediation
          • Merge Object Rules section
            • Master Record Selection
            • Custom rule for Master Record selection
            • Default rules for field selection
          • Merge Field Rules section
      • Data Quality
  • Delpha Campaigns
    • Create a Delpha Campaign
    • Configure a Delpha Campaign
      • Select the Campaign Type
        • Lead Generation
        • Job Tracking
        • Account Generation
      • Review and update the Settings
      • Add Campaign Members
  • HOW TO - FAQ
    • Quick Start Guide
    • Delpha Integration
      • How to add Delpha components in my standard layout
      • How can I add Delpha fields in my standard layout
      • How to manage conversation priority
      • How to manage the conversation auto opening
    • Delpha Job Tracking
      • How to display the Job History
      • How does job tracking works
    • Delpha LinkedIn Connector
      • How can I connect my LinkedIn Account to Delpha
      • I am not allowed to install Delpha Connector on my browser
      • How many records can be enriched with LinkedIn in a day per user?
      • How can I check if a LinkedIn cookie is properly set or valid
      • How is used my LinkedIn Cookie
      • How can I automate my lead generation
    • Delpha Duplicate
      • What is a Filtering Rule and how to use it
      • What is the Expression and how to use it
      • How to exclude records from the analysis
      • How to make Duplicate Records exclusion dynamic
      • How to Fix Duplicates in Salesforce with Delpha – Automatic, Bulk & Manual Options
      • How to modify the detection threshold
      • How to modify the auto process threshold
      • What algorithms are used by Delpha
      • How does the Duplicate scoring work
      • How to define a Golden Record for Duplicate
      • How do you differentiate Do Not Compare & Is Golden Record
      • How to sync Salesforce & Hubspot to deduplicate records
      • Duplicate detection - When does it happen?
      • How to set the frequency of the Auto Merge
      • How to create a Master selection custom rule
      • How to create a Master selection custom rule - Advanced
      • What are the duplicate status?
      • How to Merge 2 leads with different currencies
      • What is a Duplicate credit?
      • Do I consume a credit when merging a pair?
      • What is field grouping?
      • How can I hide a field from the Delpha Bot conversation?
      • How can I keep both values of a field after the merge
      • Some duplicate are not detected, what can I do?
      • Can I ignore some field values when detecting duplicates?
      • What data is available for Duplicate?
      • How can I create custom reports on Duplicate
    • Delpha Data quality
      • What are the 6 data quality dimensions
      • How to exclude records from the analysis
      • How to fix my data quality
      • What is a Token?
      • Do I consume a token when applying a Delpha recommendation?
      • Data Quality for Contacts
        • What are Data Quality Dimensions for Email
        • What are the Data Quality fields for Email
  • Delpha Campaigns
    • How to add records to a campaign from reports?
  • TROUBLESHOOT
    • Grant access for Delpha Support
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On this page
  • Understanding Duplicate Pair Statuses in the Delpha Data Steward View
  • Key Concepts
  • Unprocessed Duplicate Pairs (Processed = False)
  • Processed Duplicate Pairs (Processed = True)
  • Summary Table

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  1. HOW TO - FAQ
  2. Delpha Duplicate

What are the duplicate status?

Understand what each status means for duplicate pairs in Delpha. Learn how Delpha handles auto merges, rejections, and steward validations.

Understanding Duplicate Pair Statuses in the Delpha Data Steward View

In the Duplicate Data Steward View, each duplicate pair has a score, status, and optionally a comment. These fields help you track the current state of the pair throughout the detection, review, and merge process.

This article explains what each status means, how it’s assigned, and how it affects the pair's lifecycle in Delpha.

Key Concepts

  • Score: A confidence score (0–100) showing how similar the two records are.

  • Status: Indicates the current action or required action for the duplicate pair.

  • Comment: Additional context, often used when a filtering rule or error applies.

  • Processed: A Boolean field (True/False) indicating whether the pair has been finalized.

Unprocessed Duplicate Pairs (Processed = False)

These pairs are still under review and may change if monitored fields are updated.

Status

Meaning

Potential

Default state. The pair can be reviewed via the Data Steward view or Delpha bot.

Auto No

Excluded by a Filtering Rule with Discard: true. Can only be reviewed in the Data Steward view.

Auto Yes

Score exceeds the Auto Merge Threshold. Will be auto-merged during the next scheduled merge job.

Steward Yes

Validated as a true duplicate by a Data Steward. Will be merged during the next merge batch (also available in the bot).

Failed

Merge attempt failed. Check the Comment field for the root cause.

Processed Duplicate Pairs (Processed = True)

These pairs have been finalized. The status will not update even if fields change.

Status

Meaning

User Yes

Merged manually via the Delpha bot.

User No

Rejected via the Delpha bot. This pair will never be proposed again.

Auto Yes

Merged automatically by Delpha based on the score threshold.

Steward Yes

Merged via the Data Steward view.

Steward No

Rejected via the Data Steward view. This pair will never be proposed again.

Important Notes

  • A pair’s status and score can change if monitored fields are updated — but only if it hasn’t been processed yet.

  • Processed = True = the pair is final, either merged or rejected.

Summary Table

Field
Description

Score

Match confidence (0–100)

Status

State of the duplicate pair (see tables above)

Comment

Filtering or merge failure info

Processed

True = final, False = under review

PreviousHow to create a Master selection custom rule - AdvancedNextHow to Merge 2 leads with different currencies

Last updated 24 days ago

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