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  • Delpha Documentation
    • Welcome to Delpha Documentation
    • Delpha Setup
      • Install Delpha
        • Install Delpha package from the Salesforce App Exchange
        • Activate Delpha
        • Assign a Delpha Permission Set Group
        • Assign a Delpha licence to the users
        • Connect the org to Delpha
      • Import Conversations
      • Extra Tasks
        • Check my org settings
        • Install Delpha Connector for LinkedIn Enrichment
    • Delpha Upgrade
    • Delpha Apps
      • Delpha Setup
        • Delpha configuration
          • First Steps
          • Token Usage
          • Data Quality - Account
          • Data Quality - Contact
          • Duplicates
          • Job Tracker
          • Default Values
        • Conversations
        • Conversation Builder
          • High-level overview of the conversation builder
      • Delpha Data Quality
        • Data Quality Steward view
        • Duplicate Data Steward view
      • Delpha Score Meter
    • Use Cases Setup
      • Duplicate
        • Setup
          • Initialize the default settings
          • Activate Auto Merge
        • Duplicate detection
          • Properties section
          • Fields section
        • Run your first duplicate detection
        • Duplicate remediation
          • Merge Object Rules section
            • Master Record Selection
            • Custom rule for Master Record selection
            • Default rules for field selection
          • Merge Field Rules section
      • Data Quality
  • Delpha Campaigns
    • Create a Delpha Campaign
    • Configure a Delpha Campaign
      • Select the Campaign Type
        • Lead Generation
        • Job Tracking
        • Account Generation
      • Review and update the Settings
      • Add Campaign Members
  • HOW TO - FAQ
    • Quick Start Guide
    • Delpha Integration
      • How to add Delpha components in my standard layout
      • How can I add Delpha fields in my standard layout
      • How to manage conversation priority
      • How to manage the conversation auto opening
    • Delpha Job Tracking
      • How to display the Job History
      • How does job tracking works
    • Delpha LinkedIn Connector
      • How can I connect my LinkedIn Account to Delpha
      • I am not allowed to install Delpha Connector on my browser
      • How many records can be enriched with LinkedIn in a day per user?
      • How can I check if a LinkedIn cookie is properly set or valid
      • How is used my LinkedIn Cookie
      • How can I automate my lead generation
    • Delpha Duplicate
      • What is a Filtering Rule and how to use it
      • What is the Expression and how to use it
      • How to exclude records from the analysis
      • How to make Duplicate Records exclusion dynamic
      • How to Fix Duplicates in Salesforce with Delpha – Automatic, Bulk & Manual Options
      • How to modify the detection threshold
      • How to modify the auto process threshold
      • What algorithms are used by Delpha
      • How does the Duplicate scoring work
      • How to define a Golden Record for Duplicate
      • How do you differentiate Do Not Compare & Is Golden Record
      • How to sync Salesforce & Hubspot to deduplicate records
      • Duplicate detection - When does it happen?
      • How to set the frequency of the Auto Merge
      • How to create a Master selection custom rule
      • How to create a Master selection custom rule - Advanced
      • What are the duplicate status?
      • How to Merge 2 leads with different currencies
      • What is a Duplicate credit?
      • Do I consume a credit when merging a pair?
      • What is field grouping?
      • How can I hide a field from the Delpha Bot conversation?
      • How can I keep both values of a field after the merge
      • Some duplicate are not detected, what can I do?
      • Can I ignore some field values when detecting duplicates?
      • What data is available for Duplicate?
      • How can I create custom reports on Duplicate
    • Delpha Data quality
      • What are the 6 data quality dimensions
      • How to exclude records from the analysis
      • How to fix my data quality
      • What is a Token?
      • Do I consume a token when applying a Delpha recommendation?
      • Data Quality for Contacts
        • What are Data Quality Dimensions for Email
        • What are the Data Quality fields for Email
  • Delpha Campaigns
    • How to add records to a campaign from reports?
  • TROUBLESHOOT
    • Grant access for Delpha Support
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  • DELPHA DOCUMENTATION
  • HOW TO – FAQ
  • TROUBLESHOOT

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  1. Delpha Documentation

Welcome to Delpha Documentation

Explore Delpha’s documentation for setup, integration, deduplication, and LinkedIn enrichment. Includes FAQs, job tracking, and support options.

NextDelpha Setup

Last updated 27 days ago

Was this helpful?

This Help Center is organized into structured categories to help you quickly find the guidance you need, whether you're setting up Delpha for the first time or fine-tuning deduplication rules.

DELPHA DOCUMENTATION

Start here to understand how Delpha works and how to get set up.

  • Welcome to Delpha: Introduction and overview

  • Delpha Setup:

  • Delpha Upgrade:

  • Delpha Apps:

  • Use Cases Setup:

  • Delpha Campaigns:

HOW TO – FAQ

Common tasks, step-by-step guides, and practical how-to articles.

  • Delpha Integration:

  • Delpha Job Tracking:

  • Delpha LinkedIn Connector:

  • Delpha Duplicate:

  • Delpha Data Quality: s

  • Delpha Campaigns:

TROUBLESHOOT

For when you need assistance or something isn’t working as expected.

Grant Access for Delpha Support:

Initial configuration steps
Update your Delpha version safely
Overview and usage of app-specific features
Guide to configuring specific use cases (Duplicate, Data Quality)
Launch and manage enrichment campaigns
Add components, fields, and tokens to layouts
Display and use job history, detect job changes
Manage cookie setup, enrichment, connection troubleshooting
All about deduplication — rules, merge logic, detection tuning
Improve and maintain data health with dimensions and recommendation
Configure, run, and optimize campaign pipelines
Securely allow the support team to access your org to help you troubleshoot or complete setup.