Components

Capture insights from emails in Salesforce. Delpha Email Insight adds related lists, flows, and automation to keep Contacts enriched and up to date.

When you install the Delpha package, you get these main components:

D Insight Related List (on Contact)

• A list you can add to the Contact page.

• Shows all insights linked to that Contact:

  • D Type (what kind of info it is)

  • D Value (the actual info found)

  • D Score (how confident the system is)

  • D Status (active, processed, etc.)

Salesforce Flow – “Delpha Copy Insight Value to Contact”

• Automates updates.

• When active, it copies values from Insights to Contact fields (if conditions are met).

  • Default rules:

    • The Contact field is empty.

    • The Insight score is ≥ 70.

Apex Class – DDQ_InsightEmail

• For developers.

• Sends email text to Delpha, receives insights, and stores them in Salesforce.

• Works in 3 modes:

  • Single Contact → process one email.

  • Batch up to 10 → process up to 10 emails at once.

  • Batch 10–500 → Salesforce runs it as a background job.

Custom Object – delpha__DDQ_ContactInsight__c

• Stores the Insights returned by Delpha.

• Each record = one insight linked to a Contact.

• Used by both the related list and the Flow.

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Together, these components let admins configure, display, and automate Email Insights, while developers can extend and integrate it into custom processes.