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  • Delpha Documentation
    • Welcome to Delpha Documentation
    • Delpha Setup
      • Install Delpha
        • Install Delpha package from the Salesforce App Exchange
        • Assign a Delpha Permission Set Group
        • Assign a Delpha licence to the users
        • Connect the org to Delpha
      • Import Conversations
      • Extra Tasks
        • Check my org settings
        • Install Delpha Connector for LinkedIn Enrichment
    • Delpha Upgrade
    • Delpha Apps
      • Delpha Setup
        • Delpha configuration
          • First Steps
          • Token Usage
          • Data Quality - Account
          • Data Quality - Contact
          • Duplicates
          • Job Tracker
          • Default Values
        • Conversations
        • Conversation Builder
          • High-level overview of the conversation builder
      • Delpha Data Quality
        • Data Quality Steward view
        • Duplicate Data Steward view
      • Delpha Score Meter
    • Use Cases Setup
      • Duplicate
        • Setup
          • Initialize the default settings
          • Activate Auto Merge
        • Duplicate detection
          • Properties section
          • Fields section
        • Run your first duplicate detection
        • Duplicate Merge
          • Merge Object Rules section
            • Master Record Selection
            • Custom rule for Master Record selection
            • Default rules for field selection
          • Merge Field Rules section
      • Data Quality
  • Delpha Campaigns
    • Create a Delpha Campaign
    • Configure a Delpha Campaign
      • Select the Campaign Type
        • Lead Generation
        • Job Tracking
        • Account Generation
      • Review and update the Settings
      • Add Campaign Members
  • HOW TO - FAQ
    • Quick Start Guide
    • Delpha Integration
      • How to add Delpha components in my standard layout
      • How can I add Delpha fields in my standard layout
      • How to manage conversation priority
      • How to manage the conversation auto opening
    • Delpha Job Tracking
      • How to display the Job History
      • How does job tracking works
    • Delpha LinkedIn Connector
      • How can I connect my LinkedIn Account to Delpha
      • I am not allowed to install Delpha Connector on my browser
      • How many records can be enriched with LinkedIn in a day per user?
      • How can I check if a LinkedIn cookie is properly set or valid
      • How is used my LinkedIn Cookie
      • How can I automate my lead generation
    • Delpha Duplicate
      • What is a Filtering Rule and how to use it
      • What is the Expression and how to use it
      • How to exclude records from the analysis
      • How to make Duplicate Records exclusion dynamic
      • How to Fix Duplicates in Salesforce with Delpha – Automatic, Bulk & Manual Options
      • How to modify the detection threshold
      • How to modify the auto process threshold
      • What algorithms are used by Delpha
      • How does the Duplicate scoring work
      • How to define a Golden Record for Duplicate
      • How do you differentiate Do Not Compare & Is Golden Record
      • How to sync Salesforce & Hubspot to deduplicate records
      • Duplicate detection - When does it happen?
      • How to set the frequency of the Auto Merge
      • How to create a Master selection custom rule
      • How to create a Master selection custom rule - Advanced
      • What are the duplicate status?
      • How to Merge 2 leads with different currencies
      • What is a Duplicate credit?
      • Do I consume a credit when merging a pair?
      • What is field grouping?
      • How can I hide a field from the Delpha Bot conversation?
      • How can I keep both values of a field after the merge
      • Some duplicate are not detected, what can I do?
      • Can I ignore some field values when detecting duplicates?
      • What data is available for Duplicate?
      • How can I create custom reports on Duplicate
    • Delpha Data quality
      • What are the 6 data quality dimensions
      • How to exclude records from the analysis
      • How to fix my data quality
      • What is a Token?
      • Do I consume a token when applying a Delpha recommendation?
      • What are the Data Quality dimensions for Contact Name
      • How Contact Name Normalization works?
      • What are Data Quality Dimensions for Contact Email
      • What are the Data Quality fields for Contact Email
      • What are the Data Quality dimensions for Address
  • Delpha Campaigns
    • How to add records to a campaign from reports?
  • TROUBLESHOOT
    • Grant access for Delpha Support
    • Error when connecting to Delpha
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On this page
  • Understanding Delpha’s Data Quality Dimensions for Name
  • Data Quality Dimensions Explained
  • Completeness
  • Validity
  • Uniqueness - NA
  • Consistency
  • Accuracy
  • Timeliness

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  1. HOW TO - FAQ
  2. Delpha Data quality

What are the Data Quality dimensions for Contact Name

Learn how Delpha evaluates Name fields using six data quality dimensions: completeness, validity, uniqueness, consistency, accuracy, and timeliness.

Name analysis relies on the standard Contact.Name field

Understanding Delpha’s Data Quality Dimensions for Name

Delpha evaluates each field using key data quality dimensions. Below is how each dimension applies to Name field, helping users interpret scores and drive cleanup efforts.

Data Quality Dimensions Explained

Completeness

Question: Are both first and last names present?

Computation: 1 if both are present, 0 if either is missing or empty.

Validity

Question: Do both names conform to valid character and pattern rules?

Computation: 1 if both are valid, 0 if either is invalid.

Example:

  • Input: Jean → Valid

  • Input: J3an! → Invalid

Uniqueness - NA

Consistency

Computation: 1 if both first and last names are unchanged after normalization, 0 otherwise.

Example:

  • Input: Jean → Normalized: Jean → Consistency: 1

  • Input: Jéan → Normalized: Jean (if accents removed) → Consistency: 0

Accuracy

Question: How likely is the name to be correct (not reversed or misspelled)?

  • Reversed Names Detection

    • Purpose: Detects if the first and last names are likely swapped.

    • Method:

      • Uses Bayesian/probabilistic scoring based on the frequency of each name as a first or last name.

      • If the reversed score exceeds a threshold (e.g., 0.7), the names are considered reversed.

    • Edge Cases:

      • Handles ambiguous names (common as both first and last names) with probabilistic logic.

  • Misspelled Names Detection

    • Purpose: Identifies likely misspellings in either name.

    • Method:

      • Uses phonetic algorithms (e.g., Match Rating Codex, NYSIIS, Beider-Morse) and string comparison against a database of common names.

      • If either name is likely misspelled, the record is flagged.

    • Edge Cases:

      • Handles accented, Unicode, and strongly normalized forms for robust detection

      3. Consistency

Timeliness

Related to the last assessment date.

PreviousDo I consume a token when applying a Delpha recommendation?NextHow Contact Name Normalization works?

Last updated 11 hours ago

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Question: Do the original and ?

normalized names match