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  • Delpha Documentation
    • Welcome to Delpha Documentation
    • Delpha Setup
      • Install Delpha
        • Install Delpha package from the Salesforce App Exchange
        • Activate Delpha
        • Assign a Delpha Permission Set Group
        • Assign a Delpha licence to the users
        • Connect the org to Delpha
      • Import Conversations
      • Extra Tasks
        • Check my org settings
        • Install Delpha Connector for LinkedIn Enrichment
    • Delpha Upgrade
    • Delpha Apps
      • Delpha Setup
        • Delpha configuration
          • First Steps
          • Token Usage
          • Data Quality - Account
          • Data Quality - Contact
          • Duplicates
          • Job Tracker
          • Default Values
        • Conversations
        • Conversation Builder
          • High-level overview of the conversation builder
      • Delpha Data Quality
        • Data Quality Steward view
        • Duplicate Data Steward view
      • Delpha Score Meter
    • Use Cases Setup
      • Duplicate
        • Setup
          • Initialize the default settings
          • Activate Auto Merge
        • Duplicate detection
          • Properties section
          • Fields section
        • Run your first duplicate detection
        • Duplicate remediation
          • Merge Object Rules section
            • Master Record Selection
            • Custom rule for Master Record selection
            • Default rules for field selection
          • Merge Field Rules section
      • Data Quality
  • Delpha Campaigns
    • Create a Delpha Campaign
    • Configure a Delpha Campaign
      • Select the Campaign Type
        • Lead Generation
        • Job Tracking
        • Account Generation
      • Review and update the Settings
      • Add Campaign Members
  • HOW TO - FAQ
    • Quick Start Guide
    • Delpha Integration
      • How to add Delpha components in my standard layout
      • How can I add Delpha fields in my standard layout
      • How to manage conversation priority
      • How to manage the conversation auto opening
    • Delpha Job Tracking
      • How to display the Job History
      • How does job tracking works
    • Delpha LinkedIn Connector
      • How can I connect my LinkedIn Account to Delpha
      • I am not allowed to install Delpha Connector on my browser
      • How many records can be enriched with LinkedIn in a day per user?
      • How can I check if a LinkedIn cookie is properly set or valid
      • How is used my LinkedIn Cookie
      • How can I automate my lead generation
    • Delpha Duplicate
      • What is a Filtering Rule and how to use it
      • What is the Expression and how to use it
      • How to exclude records from the analysis
      • How to make Duplicate Records exclusion dynamic
      • How to Fix Duplicates in Salesforce with Delpha – Automatic, Bulk & Manual Options
      • How to modify the detection threshold
      • How to modify the auto process threshold
      • What algorithms are used by Delpha
      • How does the Duplicate scoring work
      • How to define a Golden Record for Duplicate
      • How do you differentiate Do Not Compare & Is Golden Record
      • How to sync Salesforce & Hubspot to deduplicate records
      • Duplicate detection - When does it happen?
      • How to set the frequency of the Auto Merge
      • How to create a Master selection custom rule
      • How to create a Master selection custom rule - Advanced
      • What are the duplicate status?
      • How to Merge 2 leads with different currencies
      • What is a Duplicate credit?
      • Do I consume a credit when merging a pair?
      • What is field grouping?
      • How can I hide a field from the Delpha Bot conversation?
      • How can I keep both values of a field after the merge
      • Some duplicate are not detected, what can I do?
      • Can I ignore some field values when detecting duplicates?
      • What data is available for Duplicate?
      • How can I create custom reports on Duplicate
    • Delpha Data quality
      • What are the 6 data quality dimensions
      • How to exclude records from the analysis
      • How to fix my data quality
      • What is a Token?
      • Do I consume a token when applying a Delpha recommendation?
      • Data Quality for Contacts
        • What are Data Quality Dimensions for Email
        • What are the Data Quality fields for Email
  • Delpha Campaigns
    • How to add records to a campaign from reports?
  • TROUBLESHOOT
    • Grant access for Delpha Support
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On this page
  • Contact Job History in Delpha
  • How It Works
  • Fields Captured in a Job Entry

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  1. HOW TO - FAQ
  2. Delpha Job Tracking

How does job tracking works

Delpha builds a detailed Contact Job History using LinkedIn data. Automatically capture job titles, companies and duration and link them to existing accounts for better insight into career movements.

Contact Job History in Delpha

Delpha automatically builds a detailed job history for each Contact using data retrieved from their LinkedIn profile. This information is stored in the custom related object: Contact Job History (API Name: delpha__DDQ_ContactJobHistory__c).

How It Works

  • Triggered by a LinkedIn Enrichment step, either:

    • Manually (via the Delpha Assistant Bot), or

    • Automatically in a campaign using "Enrich Contact from LinkedIn"

  • For each LinkedIn job experience found, Delpha creates a new entry under Contact Job History.

Fields Captured in a Job Entry

  • Contact: Lookup to the Contact record

  • Contact Job History Name

  • LinkedIn Job Title

  • LinkedIn Job Description

  • LinkedIn Job Location

  • LinkedIn Company Name

  • LinkedIn Company URL

  • LinkedIn Job Starting Date

  • LinkedIn Job Ending Date

  • LinkedIn Job Date Range

  • LinkedIn Job Duration

  • Active: Indicates if the job is current (true)

  • Account:

    • If Delpha finds a match between the LinkedIn company and a Salesforce Account, this becomes a lookup

    • If no match is found, it links to Delpha_NoAccount (technical fallback)

  • Status (picklist):

    • New Job – if the company has changed

    • New Position – if the company is the same but the role has changed

Best Practices

To get the most out of this feature:

  • Ensure your Accounts have LinkedIn profiles

  • Perform a LinkedIn Enrichment for your Accounts at least once

PreviousHow to display the Job HistoryNextDelpha LinkedIn Connector

Last updated 24 days ago

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